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The Battle of the Agents: From Idea to Viable Use Case

In the “Future of CX” series, Stefan Kolle takes on the “Battle of the Agents” scenario. Rather than focusing on a futuristic thought experiment, he explores how organizations can turn an idea into a viable real-world use case and bring it into operation without overwhelming the organization.

Registration

Event language:

German

Speaker

Stefan Kolle (Practice Lead Advisory | infinit.cx) is a customer strategist, customer advocate, NPS practitioner, innovator, and, above all, a keen listener to customers. His motto: “Cut the crap.”