roundtable

infinit.cx - Sprinklr Roundtable Munich

Munich (tbd)

The customer thinks in terms of experiences. Why do we organize ourselves into departments?

Registration

roundtable followed by dinner

While customers expect seamless transitions between information, purchase and service, many companies continue to work along internal responsibilities. Where does this discrepancy come from? And what does it take to effectively bring marketing and service together?

 

We would like to exchange experiences, question assumptions and learn from each other in a small group.