dialog.showroom

Sounds Better: Voices & Languages with Parloa AI Agents / DIALOG! Showroom (Online)

Giving your company the right voice is about more than technology. It includes both the tone and personality of your language and the sound and character of your voice agent. In this DIALOG! Showroom, we'll demonstrate different voice styles, language options, and voice qualities, while exploring the key factors organizations should consider when selecting the right voice for their brand.   Join Dominik Lüneburg (Sales Engineer | Parloa) and Sabine Neugebaur (Team Lead AI & Data | infinit.cx) as they showcase practical examples and share insights into creating natural, engaging, and brand-consistent AI voice experiences.   As always, the session will be moderated by Kai Nörtemann, with plenty of opportunity for discussion and questions.

Speaker

Sabine Neugebaur
(Team Lead AI & Data @ infinit.cx)

has been working as a Customer Experience consultant for more than 20 years. Her current focus is on evaluating and piloting emerging technologies to optimize the interaction between people and machines and to support and automate customer service processes through AI-powered solutions.
 
Passionate about innovation and practical application, Sabine helps organizations identify, test, and implement technologies that create measurable value while improving both customer and employee experiences. Her work bridges the gap between technological advancement and real-world customer service operations, ensuring that AI delivers meaningful business outcomes.

Dominik Lüneburg
(Sales Engineer @ Parloa)

is an experienced business and technology enthusiast. After several years in management consulting, focusing on digital transformation and strategy initiatives, he held a range of leadership positions within a major German agricultural trading group, covering strategy & innovation, venture capital, and digital business models.
 
Combining technical expertise with an entrepreneurial mindset and operational excellence, Dominik now supports partners and customers as a Sales Engineer at Parloa. He helps organizations identify, design, and implement innovative use cases that create tangible business value and unlock the full potential of conversational AI.

Moderator

Kai Nörtemann
(Head of Marketing @ infinit.cx)

brings more than two decades of experience in the contact center industry, spanning application engineering, project management, consulting, presales, and portfolio management. He is also a respected blogger and industry analyst.
 
Passionate about customer service and customer experience, Kai examines both the potential and the limitations of digital transformation. With a background in physics, he sees independent thinking and action as the foundation of meaningful progress and believes that authenticity is the key to lasting credibility.